Refund Policy

Effective Date: 14 November 2025

General Policy

We reserve the right to assess all refund requests on a case-by-case basis. As a general rule, we do not accept returns or issue refunds for purchases unless exceptional circumstances warrant consideration at our sole discretion.

Digital Products

Eligibility

Refunds for digital products (including but not limited to eBooks, wallpapers, presets, and courses) are granted at our absolute discretion and may be refused for any reason at any time, unless otherwise explicitly stated on the specific product page.

Multiple Purchases

We reserve the right to deny refunds if a customer has purchased multiple instances of the same digital product.

Unaccessed Products

In certain cases where a digital product has been purchased but the download link has not been accessed, we may consider issuing a refund. All download links are tracked for verification purposes.

Please note: Even if a product remains unaccessed, a refund is not guaranteed and will be evaluated on an individual basis considering the specific circumstances of each request.

How to Request a Refund

If you believe you qualify for a refund under our policy, please contact us at [insert email/contact method] with:

  • Your order number
  • The reason for your refund request
  • Any relevant supporting information

Final Determination

All refund decisions are final and made at the sole discretion of watzac.com. We will review each request carefully and respond within 7 business days.

This policy may be updated at any time without prior notice. Please review this page periodically for any changes.